Privacy Policy

Body Solid, Incorporated (“Body Solid”) values its customers, their information, their privacy, and their trust.  This Policy applies to www.bodysolid.com (the “Site”) and explains how we collect, use, process, store, and transfer information. If you have questions about our privacy practices, please contact us at webmaster@bodysolid.com. 

Throughout this Policy, we refer to “Personal Information,” which is data about an individual who can be identified from that data or by combining it with other data. Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.

Information We Collect

Information Collected Directly from You

When you fill out an account registration form or build a Profile through our Site we collect your first and last name, username, password, email address, home address, and phone number. We use this information to verify your identity and allow access to your account. When you complete the “Contact Us” form on the Site, we collect your name, email, and your inquiry. We use this information to respond to your inquiry. We also use this information to provide you with information on our products and services that may be of interest to you.

Some of our customers are representatives of businesses, companies, institutions, or other entities rather than customers acting on their own. These customers may provide us with a business name, title, work email, work phone number, work address, and similar business information, rather than individual personal contact information.

We may also collect information you share with us via Social Networking Sites.

Other Information We Collect 

We also may collect information about you from third parties. Third parties may provide contact information, such as your name and email address, when they send you information from the Site or invite you to visit the Site. We collect and use that information to send you the requested information. We also may receive your name, address, email address, phone number from authorized Body Solid dealers. We use this information to complete orders placed with those dealers.

We automatically gather information when you browse or view our Site. This information may include Internet Protocol (IP) address, browser type and language, mobile network, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, clickstream data, links you clicked on while in the Site, and your flow and navigation path through the Site.

This information helps us better understand how individuals use our Site and helps ensure the Site, and its associated parts, are functioning properly.  


Personal Information of Children Under the Age of 13

Our Site is not designed or targeted toward children. We do not knowingly collect, use or maintain information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we may delete such information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information on our Site without their permission. If you learn that a child under the age of 13 has provided us with Personal Information in violation of this Privacy Policy, you may alert us at webmaster@bodysolid.com with “Privacy” in the subject line. We will take reasonable steps to delete that information as quickly as possible.

Cookies, Marketing and Similar Technologies

Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.

Essential Cookies are necessary to provide you with products and services available through our Site. If you refuse them, it will impact your ability to access some of the Site’s functions and features.

Performance Cookies help us enhance the performance and functionality of our Site, products and service, but are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.

Analytics Cookies collect information that is used to help us understand the use of our Site, products and services, the effectiveness of our marketing campaigns, or to help us customize our Site to enhance your experience.

Target Cookies record your visit to our Site, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor and track your activity on our Site and others you visit. These Cookies remain on your device for us to use during a next visit to our Site. In contrast to these “persistent” cookies, some cookies (“session cookies”) are deleted when your browsing session has ended.

We use Cookies on our Site to collect information about your online activities over time and across different websites you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising.

For more information about cookies, see aboutcookies.org. Most web browsers automatically accept cookies, but you may change your browser settings to accept or decline certain types of cookies if you prefer. If you decline certain cookies, it may impact your use or the functionality of the Site.

Google Analytics

We use Google Analytics to help create reports and statistics on the performance of the Site. To learn more about the use of cookies by Google for analytics and to exercise choice regarding those cookies, please visit tools.google.com/dlpage/gaoptout to opt-out.

Marketing

If you subscribe to our emails, we will collect your name and email address. In some of our emails, you will find a “click-through URL” linked to content on our Site. We track when you click on a link in our emails to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click such links in our email messages.

You may opt-out of receiving marketing-related emails by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at webmaster@bodysolid.com. For assistance, please contact us at webmaster@bodysolid.com or 800.556.3113.

If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, and other matters.

Do Not Track Signals

There are “do not track” or similar browser choices available to internet users with respect to online web activity but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will not operate any differently when a “do not track” signal is received.

Use of Your Personal Information

We use your Personal Information to further our legitimate business interests, such as to transact business, to provide information about our company and products, and to communicate with Site visitors. We may use your Personal Information to send you requested information, personalize content for you, compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use your Personal Information to communicate with you about products and services we believe you might find of interest and to administer promotions, surveys, contests and sweepstakes in which you might participate.

We also use the information automatically collected about you to improve the effectiveness of our Site, operations, mobile experience, or marketing efforts, and to prevent against fraud and theft, and otherwise protect our Site’s visitors and our business. 

Our employees and agents may view your Personal Information to perform their jobs and service your needs and the Site operations.

Sharing Your Personal Information

We do not sell any information we collect from you. We will not disclose any of your Personal Information unless when we have your permission or under special circumstances such as when we believe in good faith that the law requires it or under circumstances described in this Policy. For instance, we may share your Personal Information in the following circumstances:

With our partners to assist us in operating the Site, transacting business, and communicating with you.

To enforce our Terms of Use, Privacy Policy, or to otherwise protect our operations, clients or users.

To comply with the law or legal process; enforce or apply the terms of applicable terms of use; detect, prevent, or otherwise address fraud, security or technical issues; or otherwise protect the rights, property or safety of others.

As part of a business divestiture, sale, merger, or acquisition of all or a part of our business.  If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.  In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-identifiable information, incapable of identifying a particular person, with third parties for lawful purposes.

Data Movement

Body Solid may maintain the Personal Information it collects from you on computers located outside of your state, province, country, or other government jurisdiction where the data protection laws may differ from those from your jurisdiction. We process data, including Personal Information, in the United States. We do not transfer your Personal Information to another country without the existence of adequate security and privacy controls. We transfer Personal Information to the United States only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Policy.

Third Party Websites and Links

When you click on links, ad banners and/or social media icons that take you to third-party websites, you will be subject to the privacy policies and terms and conditions of those third-party websites, not ours. We are not responsible for those websites or the actions of third parties. We encourage you to read their privacy policies and user terms and conditions.

 

Retention and Security

We will not keep your Personal Information for any longer than is necessary for the purposes we collected it. To protect your Personal Information, we maintain a variety of security measures, including administrative, physical and technical safeguards. No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.

Any password for our Site or app will be the exclusive property and confidential information of Body Solid and may be used by you solely for your individual use of the Site. You are responsible for maintaining the confidentiality of any password. All activities that occur using your password are your responsibility, whether you authorized them or not. You agree to immediately notify us of any unauthorized use of your password or accounts.

California Privacy Rights

If you are a California resident, you may have certain rights with respect to your Personal Information under the California Consumer Privacy Act (CCPA) which may include:

Right to Know
The right to know, by way of our Privacy Policy and your specific inquiries to us, the source of the Personal Information we have about you, our use of that information, and whether and with whom it is shared.

Right to Request Deletion
The right to request that we delete Personal Information that we have collected from you and retained, subject to certain exceptions.

Right to Correct

The right to request correction of any inaccuracies in the Personal Information we have collected from you and retained.

Right to Opt Out of the Sharing Your Personal Information

The right to opt-out of Body Solid’s sharing or selling of your Personal Information with third parties.

Right to Non-Discrimination

The right to receive equal service and pricing even if you exercise and of these rights.

Exercising your Rights
You may send us a verifiable request at
webmaster@bodysolid.com with “Privacy” in the subject line, regarding the above rights. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information.

The verifiable consumer request must: 1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative of that person; and 2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We seek to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

Personal Information Under CCPA

The chart below describes the categories of personal information we collect, and have collected and/or disclosed in the past 12 months:

Categories of Personal Information We Collect Sources of Collection To Whom & Why We May Disclose Personal Information
A. Identifiers – e.g., real name, alias, postal address, unique personal identifier, online identifier, email address, account name, phone number, month/day of birth, or other similar identifiers. Directly from you when you visit our Website, use our Services, or contact us.
  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Internet service providers
  • Operating systems and platforms
  • Other Service Providers
  • Payment processors and financial institutions
  • Professional services firms
  • Social networks
B. Financial information – e.g., bank account number, credit or debit card number, or other financial information. None
  • None
C. Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Directly from you when you use our Website or contact us.
  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Joint marketing partners
  • Other Service Providers
  • Professional services firms
  • Social networks
D. Internet or other electronic network activity information – this may include browsing history, search history, information regarding an individual’s interaction with an internet website, application, or advertisement, and device and log information, as mentioned in the “Information We Collect” section. By observing your actions on the Website or Services.
  • Advertising networks
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Internet service providers
  • Joint marketing partners
  • Operating systems and platforms
  • Other Service Providers
  • Payment processors and financial institutions
  • Professional services organizations, this may include auditors and law firms
  • Social networks
E. Inferences drawn from any of the information listed above – this may include personal interests By observing your actions on our Website.
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, as may be needed to comply with law or prevent illegal activity
  • Internet service providers
  • Joint marketing partners
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
F. Health Information – this may include disability information None.
  • N/A
G. Professional or Employment Information – including current employer and job title, or any businesses you own or brands you manage. Directly from you or from third party platforms (such as LinkedIn) when you apply for a job with us.
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
H. Education Information – such as education history or level of education Directly from you or from third party platforms (such as LinkedIn) when you apply for a job with us.
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
I. Content of Communications – such as emails, texts, or phone calls Directly from you when you contact us.
  • Affiliates or subsidiaries
  • Business partners
  • Data analytics providers
  • Government entities, to comply with law or prevent illegal activity
  • Operating systems and platforms
  • Other Service Providers
  • Professional services organizations, this may include auditors and law firms
J. Sensitive Personal Information – such as social security number, precise geolocation information, and content from your mobile device, and account log-in information None.
  • N/A

 

We do not share your personal information with third parties for the third party's direct marketing use.

For California residents under age 18 who have publicly posted content or information, you may request and obtain removal of such content or information pursuant to California Business and Professions Code Section 22581, provided you are registered user of any Website where this Policy is posted. To make such a request, please send an email with a detailed description of the specific content or information to webmaster@bodysolid.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that the law may not require or allow removal in all instances, even if requested.

Other State Privacy Rights

A number of other US states, including Colorado, Connecticut, Delaware, Florida, Indian, Iowa, Minnesota, Montana, Nevada, Oregon, Tennessee, Texas, Utah, and Virginia, may provide their residents with certain privacy rights.

Residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah and Virginia (and other states) may have the right to request:

  • Whether we are processing your personal information, access to that information and to receive a copy of your personal information.
  • Correction of your personal information that is inaccurate.
  • Deletion of your personal information.
  • Opt-out of the processing of your personal information for the purposes of providing you with targeted advertising.

Oregon residents may request a list of the third parties with whom we share Personal Information.

Other than as set forth in this Notice, we do not collect or process Personal Information that may be considered "sensitive" and subject to the laws in Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia. We do not use Personal Information for profiling in furtherance of decisions that produce legal or similarly significant effects for a consumer.

Under the Nevada Revised Statutes Chapter 603A, we do not currently engage in the “sale” of Personal Information.

The exact scope of these rights may vary by state. To exercise any of these rights, or to appeal a decision regarding a consumer rights request please contact us at webmaster@bodysolid.com with “Privacy” in the subject line.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the Site and we will change the “Last Modified” date below.

Questions and Contact Information

If you would like to:  access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you may contact us at:

Webmaster

Attn: Privacy
Body Solid Incorporated
1900 S. Des Plaines Avenue
Forest Park, Illinois 60130
webmaster@bodysolid.com
800.556.3113

 

Last Modified: March 18, 2025